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Melissa Jackson

Armstrong State University
ILL Librarian
Savannah, GA
Melissa Jackson currently serves as the ILL Librarian at Armstrong State University, a position she has held since the spring of 2000. She earned both her Bachelor of Arts and Master of Arts degrees from Florida State University (1990, 1992) and received her MLS degree from the University of South Florida (1996). In her time at Armstrong State, she has become proficient in Passport, WorldCat Resource Sharing and now the ILLiad software for her department. In addition, she is active on several listservs, including ILL-L and the ILLiad Workflow Toolkit list. Ms. Jackson presented as a part of a group at ALA's Annual Conference in 2012 and has also presented on her own at various regional conferences. This is her first time attending the ILLiad conference.