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avatar for Dawn Mick

Dawn Mick

Iowa State University
Access Services Department Head
Ames, Iowa
I am the head of the Access Services department at Iowa State University, which covers circulation, resource sharing, course reserves, and monograph (e- and print firm ordering) acquisitions. Previously, I served as head of Access Services at Missouri University of Science and Technology. I entered the library profession in the Circulation department of the University of Nebraska at Omaha Criss library. My professional interests revolve around improving patron services, especially using quanitative and qualitative data as a basis for improvement.
Tuesday, March 13

1:00pm EDT

6:30pm EDT

Wednesday, March 14

8:45am EDT

9:30am EDT

10:00am EDT

11:30am EDT

12:00pm EDT

12:30pm EDT

2:00pm EDT

3:25pm EDT

4:30pm EDT

Thursday, March 15

8:30am EDT

9:45am EDT

11:00am EDT

12:00pm EDT