Join RUSA STARS for an introduction to ILL workshop where seasoned ILL librarians will share their best practices as well as some tips and tricks to get you well on your way with ILL. Content will include:
Brief Introduction
Borrowing
Lending
Statistics & Assessment
Copyright
Brief Closing Remarks
This workshop is free of charge, but you must register to attend. For more information about registration, see the Registration tab at oc.lc/rsc18. To view handouts referenced during this presentation, please see: http://idsproject.org/OLI/ILL101.aspx.
7:30 AM - Coffee and pastries will be provided by OCLC.
Tina Baich is a Librarian at IUPUI University Library where she is Senior Associate Dean for Scholarly Communication & Content Strategies. Her portfolio includes the Center for Digital Scholarship, Resource Acquisition & Description, Resource Sharing & Delivery Services, and the Ruth... Read More →
Coordinator, ILL and DDS, University of Delaware Library
Megan Gaffney is Coordinator, Interlibrary Loan and Document Delivery Services at the University of Delaware Library. She is the immediate past-chair of ALA RUSA STARS, and she has held several other leadership roles in that group. Megan enjoys publishing and presenting on topics... Read More →
Head, Copyright & Scholarly Communication, Kent State University
Cindy Kristof, Associate Professor, currently serves as Head of Copyright and Scholarly Communication at Kent State University Libraries, managing the Copyright Services, Digital Projects, and Institutional Repository operations. She serves as Kent State’s OhioLINK ETD administrator... Read More →
Director of User Services and Resource Sharing, Claremont Colleges Library
Micquel Little is the Director of User Services and Resource Sharing at the Claremont Colleges Library in Southern California. After earning her BA and MLIS degrees from the University of Pittsburgh, Micquel became involved in resource sharing and the IDS Project in 2010. She also... Read More →
Join the Tipasa product team and guest presenters for an update on all things Tipasa. Topics will include updated Tipasa demos, evolution of the implementation process, lifecycle for new features and enhancements, and updates from the Tipasa API task force.
Katie Birch has spent much of her career in resource sharing. Between 2005 and 2008, Katie took a lead role in the development of the UnityUK service, a country-wide resource sharing service in the UK. She is currently the Executive Director - Resource Sharing at OCLC, and is based... Read More →
Jennifer Corsi is one of the product managers on the Resource Sharing team at OCLC. She has worked at OCLC for 15+ years on variety of products, including FirstSearch, the OCLC Link resolver, WorldShare ILL, ILL Policies directory and for the past two years on our newest ILL product... Read More →
Resource Sharing and Reserves Coordinator, University at Albany
Timothy Jackson is a native of upstate New York who obtained both a B.A. and an M.S. in Information Science from The University at Albany, SUNY. He’s worked in the University at Albany library’s Access Services Department since 2001. He began his library career as a student assistant... Read More →
Alena Miller joined OCLC in 2015 as a Product Manager on the Resource Sharing team, after holding a variety of writing, marketing, and technical roles in scientific information. She produces release notes and roadmaps, assists with marketing and web content, and has lots of conversations... Read More →
Director of Library and Learning Resources, SUNY Polytechnic Institute
Shannon is currently the Library Director at the newly formed SUNY Polytechnic Institute, with sites in Albany and Utica NY. He has held positions in a variety of library areas including Reference, Instruction, Instructional Design, Resource Sharing, and Access Services. He has also... Read More →
Jenny Rosenfeld has an MLIS from San Jose State University and spent 12 years working in academic and public libraries before coming to OCLC (13 if you count fourth0grade volunteer work). At OCLC she started on the implementation services team helping libraries reach success with... Read More →
Hank Sway is Product Manager for APIs and EZproxy at OCLC. Prior to joining OCLC in 2016, he held a variety of library technology roles, including as Assistant Library Director for Technology at the Public Library of Brookline (Massachusetts) and as Systems Librarian at Harvard University... Read More →
Alisa Whitt joined OCLC in 2010 as the Resource Sharing Services Consultant. Alisa’s product knowledge includes WorldShare ILL, Tipasa, ILLiad, Navigator, and VDX. Alisa has a background in academic libraries, with more than 25 years in ILL, reference, and faculty IT development... Read More →
Gather with all of the Resource Sharing Conference 2018 attendees to kick off this year's gathering. We look forward to lots of fun, food, and networking. See you there! Thank you to Scannx for sponsoring this event.
Mary Sauer-Games joined OCLC in September 2014 as Vice President of Global Product Management.She came to OCLC from the American Psychological Association, where she was Senior Director, managing PsycINFO database products and leading an organization of 70 staff. From 2002 to February... Read More →
As an NPR host and journalist, Celeste Headlee has interviewed hundreds of people from all walks of life. Through her work, she has learned the true power of conversation and its ability to both bridge gaps or deepen wounds. In a time when conversations are often minimized to a few words in a text message and lack of meaningful communication and conversation abounds, Celeste sheds a much-needed light on the lost and essential art of conversation. Celeste’s TEDx Talk, “10 ways to have a better conversation,” was listed as one of the most watched TED Talks in 2016 by CNBC and named the #1 must-watch TED Talk by Glassdoor with 12.5 million total views to date.
Celeste is an award-winning journalist, public speaker and author of the book We Need To Talk - How To Have Conversations That Matter (Harper Wave). She is the Executive Producer and host of On Second Thought at Georgia Public Broadcasting in Atlanta. A former host at National Public... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Circulation Coordinator, Cincinnati State Technical & Community College
Myra Justus has managed Circulation Services at Cincinnati State Technical & Community College since 2012. She oversees interlibrary loan services, including OhioLINK and OCLC related borrowing and lending services. Myra supervises circulation/public service students, provides reference... Read More →
Access Services and Reference Librarian, The College of New Jersey
Bethany Sewell is the Access Services and Reference Librarian at The College of New Jersey where she oversees the functions of Circulation, Reserves, and Interlibrary Loan. Prior to coming to The College of New Jersey, Bethany was the Access Services Librarian at the University of... Read More →
Resource Delivery Librarian, University of Texas at Arlington
Troy is currently the Resource Delivery Librarian at the University of Texas at Arlington Libraries. He is responsible for Interlibrary Loans, Resource Delivery and Course Reserves. He holds a Master’s in Business and a Master’s in Library and Information Science. He has worked... Read More →
Head of User Services, ZBW Leibniz Information Centre
Nicole Clasen is Head of the Department User Services at the ZBW in Germany. The ZBW – Leibniz Information Centre for Economics is the world’s largest research infrastructure for economic literature. The department includes the reference services, lending, interlibrary loan, international... Read More →
Coordinator, ILL and DDS, University of Delaware Library
Megan Gaffney is Coordinator, Interlibrary Loan and Document Delivery Services at the University of Delaware Library. She is the immediate past-chair of ALA RUSA STARS, and she has held several other leadership roles in that group. Megan enjoys publishing and presenting on topics... Read More →
Interlibrary Library Loan Librarian, University of North Texas
Pamela Johnston is the Interlibrary Loan Librarian at the University of North Texas. She has worked in various aspects of access services at the UNT Libraries for over 25 years. She has presented on management and process improvement and her work has appeared in the Journal of Access... Read More →
This presentation will discuss how Millersville University prioritizes ILL workflow through various systems to fill requests efficiently, quickly, and with little staff. The use of ILLiad add-ons and custom queues to move borrowing requests through disparate systems in a prioritized fashion, with little staff intervention, allows us to process a high volume of requests with only two staff members and a handful of student employees. The discussion will center on book/returnable borrowing, reasons for the priority of each system/process, and our general philosophy of resource sharing. Discovery systems and article borrowing will briefly be highlighted.
Access Services Librarian, Millersville University
Krista Higham is the Access Services Librarian at Millersville University Library collaborating with support staff in circulation, course reserves, stacks maintenance, interlibrary loan, and resource sharing. She is the copyright representative from Millersville to the University... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Tipasa Phase 1 libraries are generally small to medium-sized libraries with lower ILL borrowing and lending volume and few integrations with outside systems. If this sounds like your library and you are interested in learning more about Tipasa from the OCLC product team, join us for an hour-long session where we will provide targeted information for your library type and get feedback about workflows important to your library's ILL processes. Sign up soon as space is limited.
The role of libraries has changed a great deal over the past years, with Access Services implementing more developed and seamless services to more patrons every day. Alternate formats is one area that brings many challenges to provide the best quality of service to users. In response, Syracuse University Libraries have made committed efforts to identify and meet the needs of patrons with disabilities. In partnership with others on campus, the Libraries have embarked on a journey to further expand our services to patrons. This session will present:
1) Syracuse University Libraries’ efforts to provide accessible reformatted texts for patrons in need of this service 2) Integration of ILLiad and interlibrary loan procedures 3) Challenges of reformatting text 4) Accessibility for course reserve items
Resource Sharing Manager, Syracuse University Libraries
Ronald Figueroa is currently the Resource Sharing manager at the Syracuse University Libraries in New York. He supervises Interlibrary Loan, Course Reserve and Document Delivery since 2014. He has over 16 years of experience working in the area of Access and Resource Sharing.
A concern of all academic Interlibrary Loan Departments is having faculty/ staff & students request materials already owned by their home library. The Interlibrary Loan Department conducted a qualitative research study with IRB approval to explore this concern. In this session, the presenters will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library. We will discuss our research process and how we partnered with other departments in the library. Our findings were useful to our Discovery Services managers and our instruction faculty.
Head of Access Services, Georgia Southern University
Jessica C. Garner is the Access Services Department Head at Georgia Southern University and has worked in Public and Academic libraries for over ten years. She has been involved with Children’s Services, Collection Development, Cataloging and Interlibrary Loan first as a Public... Read More →
Interlibrary Loan Borrower, Georgia Southern University
Jessica Williams graduated with her Master of Library and Information Science degree from Valdosta State University in 2015. She has worked at Georgia Southern University in Statesboro, GA for the past 11 years where she has spent the past six years being in interlibrary loan.
Let ILLiad do the work! Please join Jennifer Cella Johns and Stephanie Spires of Atlas Systems to discuss some of ILLiad’s best features for automated processing and time-saving workflows. We’ll cover system & email routing, support for OCLC Direct Request, email and print templates for efficient processing and customer communication, Electronic Delivery Trusted Sender, OCLC IFM support, add-on options, and more.
Stephanie Spires is Chief Service Officer at Atlas Systems. Stephanie has worked in libraries or providing services for libraries in various roles for over 27 years starting with shelving and circulation at The Public Library of Columbus & Franklin County (now Columbus Metropolitan... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
In summer 2018, Salem Academy & College, a small, private, liberal arts college for women, enhanced resource sharing services by exchanging WorldShare Interlibrary Loan for Tipasa. In this session, Anna Dulin Milholland, Discovery & Delivery Librarian, will detail Salem College Libraries’ – a WorldShare Management Services (WMS) library – decision to migrate to Tipasa, the migration timeline, and the opportunities and challenges experienced, including: Initiating WorldShare Interlibrary Loan/Circulation integration, restructuring resource sharing operations, maximizing efficiency with minimal staff, improving customer service, troubleshooting notification workflows, upgrading NSC’s STAR ranking, and assessing user experience.
I propose to present my experience with an ongoing data visualization project, in which I use Tableau to create visualizations based on resource sharing data. Data visualization can be an impactful way to show the value of resource sharing work to administrators and the public. _x000D_ In this session, I intend give a very brief overview of useful concepts and the software used (Tableau), discuss project planning and issues I encountered, and show my final visualizations. My visualizations will include traditional metrics, such as statistics on fill rates and turnaround times, but also other ways we can show the value of our work (for example, by visually showing how resource sharing work connects and helps other areas of the library, or mapping where borrowed material originates). _x000D_ By sharing my own experience in which I started from scratch, I hope to encourage others who are curious about using data visualization to show the value of their work.
Silvia is the Interlibrary Loan Supervisor at the Graduate Center Library (CUNY) and an IDS technology mentor. She has previously presented on multicultural users’ library use, privacy and ILL data, and open access and equity. She received a Master's in Library Science at Queens... Read More →
Libraries are increasingly using resource sharing to deliver journal access. There are few choices to provide access to research materials in a cost-effective way that is simple for users and staff. Libraries are caught between subscriptions or less than ideal article purchasing choices. Resource sharing can offer access options that are convenient yet cost-effective and includes automated purchasing of articles blended with resource sharing. Additionally, the article workflow must be dynamic and configurable so access options and allowable costs depend on the requester, the title, and the time and day. SUNY Poly and other libraries have optimized the article workflow so the best method is applied to requests. A re-envisioned article workflow currently in production that automates copyright clearance completes and fixes of citations, purchases articles, compares prices, and applies local article purchasing and borrowing policies without mediation or delays will be discussed.
Director of Library and Learning Resources, SUNY Polytechnic Institute
Shannon is currently the Library Director at the newly formed SUNY Polytechnic Institute, with sites in Albany and Utica NY. He has held positions in a variety of library areas including Reference, Instruction, Instructional Design, Resource Sharing, and Access Services. He has also... Read More →
As Resource Sharing operations have grown, modernized, and broadened, libraries are increasingly comfortable loaning legacy formats such as a/v, microformat, curriculum, or other materials. However, sharing of Special Collections materials via Resource Sharing remains a challenge for many libraries due to concerns about fragility, rarity, workflow, approval processes, and other issues. Libraries involved in SHARES, the Big Ten Academic Alliance (BTAA), and the Ivy Plus Libraries have found some solutions to these tricky issues, created some freely-available tools, and implemented programs to facilitate the sharing of these rare, and often deeply needed items. Come hear how we’ve made it work!
Dennis Massie coordinates the SHARES resource sharing consortium for the OCLC Research Library Partnership and conceives and manages OCLC Research projects centered on sharing collections. Dennis began his career as a library resource sharing professional a quarter century ago, serving... Read More →
Head, Interlibrary Services, Ohio State University Libraries
Brian Miller is the Head of Interlibrary Services at The Ohio State University Libraries. He chaired the ALA RUSA STARS Codes, Guidelines, and Technical Standards Committee during the most recent revision of the Interlibrary Loan Code For the United States. Brian also led the Big... Read More →
Director of Resource Sharing Initiatives, Ivy Plus Libraries
Heidi Nance is the Director of Resource Sharing Initiatives for the Ivy Plus Libraries, which include Brown, Columbia, Cornell, Dartmouth, Duke, Harvard, Johns Hopkins, MIT, Princeton, Stanford, University of Chicago, University of Pennsylvania, and Yale libraries. Her portfolio includes... Read More →
Head, Schoenberg Center for Electronic Text & Image, University of Pennsylvania
Mick manages the Penn Libraries’ imaging and digital asset management departments, working to preserve and expand access to special collections through digitization.
Tina Baich is a Librarian at IUPUI University Library where she is Senior Associate Dean for Scholarly Communication & Content Strategies. Her portfolio includes the Center for Digital Scholarship, Resource Acquisition & Description, Resource Sharing & Delivery Services, and the Ruth... Read More →
Lapis David Cohen is a Library Specialist in Resource Sharing at the University of Pennsylvania. At previous Resource Sharing conferences he has been a part of panels and presentations discussing custom holdings, tips for dealing with difficult requests, and ILLiad/Alma NCIP inte... Read More →
Melissa Jackson currently serves as the ILL Librarian at Armstrong State University, a position she has held since the spring of 2000. She earned both her Bachelor of Arts and Master of Arts degrees from Florida State University (1990, 1992) and received her MLS degree from the University... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Tipasa Phase 2 libraries are generally small to large libraries with mid-range ILL borrowing and lending volume and integrations with RapidILL. If this sounds like your library and you are interested in learning more about Tipasa from the OCLC product team, join us for an hour-long session where we will provide targeted information for your library type and get feedback about workflows important to your library's ILL processes. Sign up soon as space is limited.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
In an effort to understand the validity of self-reported Interlibrary Loan (ILL) statistics, University of South Carolina librarians developed a survey to determine how libraries classify, categorize, and report ILL data. In May 2016, we emailed all 116 Interlibrary Loan departments within the Association of Research Libraries with a request to complete our survey. We will discuss our results and the implications that these results have on the validity of reported ILL statistics. We will explore possibilities for expanding this research and argue for more standardized collection and reporting practices.
Scholarly Communication Librarian, University of South Carolina
Amie Freeman is the Scholarly Communication Librarian with the University of South Carolina Libraries' Digital Research Services department. She holds a BA in International Studies and a MLIS from the University of South Carolina. Amie oversees Scholar Commons, UofSC’s institutional... Read More →
Assessment Librarian, University of South Carolina
Megan Palmer is the Assessment Librarian at the University of South Carolina. She graduated from the Pennsylvania State University with a bachelor’s degree in Psychology and from the University of Pittsburgh with a master’s degree in Library and Information Science. She provides... Read More →
The AUC Robert W. Woodruff library serves 4 institutions (Spelman College, Morehouse College, Clark Atlanta University and the Interdenominational Theological Center) and the library has to provide statistics on usage specific to each institution's student, faculty and staff population. This session will show how to use the patron status and department fields to gather patron status relevant to our institution. The session will also show how these patron statistics can be accessed through WorldShare Analytics in the event that statistics are needed before OCLC Usage Statistics become available.
Teva spearheaded the Tipasa implementation at the Atlanta University Center’s Robert W. Woodruff Library where she has been the ILL Unit Head for the past two years. She received her MLIS from the Long Island University C.W. Post Palmer School of Library and Information Science... Read More →
Students apply to work at the library because it is a job on campus and it is convenient to work, take classes and study on campus. What students and (newly hired) staff do not realize when they are hired in the ILL/DDS department at the University of Central Florida is that they are enrolled in a different type of class: the class of building their resumes on a variety of work skills. Most student assistants start as freshman and stay the entire time they are at the University. Most are able to find employment soon after due to the work skills they have developed. Find out how students start with no library backgrounds and leave ready to tackle the “real world.”
Head of Interlibrary Loan and Document Delivery Services, University of Central Florida
Kristine Shrauger has been the Head of Interlibrary Loan and Document Delivery Services at the University of Central Florida for the past 14 years. Her interest lies in interlibrary loan and most recently reviewing children and young adult books for diversity.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Are you a library in the southeastern region of the United States? Since this year's Resource Sharing Conference takes place in your region, we invite you to meet and mingle with your fellow southeastern librarians during lunch.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15-minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Have you ever wanted to know more about how APIs can help you customize your library's workflows? Join OCLC Platform Product Analyst Hank Sway to learn more about APIs and how you could move forward with implementing customized solutions in your library.
Hank Sway is Product Manager for APIs and EZproxy at OCLC. Prior to joining OCLC in 2016, he held a variety of library technology roles, including as Assistant Library Director for Technology at the Public Library of Brookline (Massachusetts) and as Systems Librarian at Harvard University... Read More →
Consortia come in all types of makes, models, and sizes. Those consortia that implement Interlibrary Loan collaboration offer their members invaluable services, such as quick service and cost savings. Consortia can also provide product negotiations, support, training, and expertise as well as a place to collaborate on shared goals. Learn about how three different types of consortia operate and how they successfully deliver interlibrary loan services to their customers. Our aim is to generate a lively Q&A session!
Assistant Director for Client Services, Scholars Portal, Ontario Council of University Libraries
Amy Greenberg has been working for the Ontario Council of University Libraries (OCUL) since May 2003 when she was hired as a User Support Librarian for the implementation of a consortia-wide ILL system. Currently she is Assistant Director responsible for all Client Services at Scholars... Read More →
Program Officer for Resource Sharing, Greater Western Library Alliance (GWLA)
McKee received her M.L.S. from Indiana University, Bloomington with a very diverse career in librarianship. She has been an academic librarian, a sales rep for two subscription agencies and now a consortium officer for the past 19+ years. A former President of NASIG, McKee is a member... Read More →
Carol Nelson has been working in Minitex Resource Sharing for over 30 years. Her current responsibilities include managing the University of Minnesota’s ILL Lending division (Documents to U), electronic delivery, and the Resource Sharing website.
Resource Delivery Librarian, University of Texas at Arlington
Troy is currently the Resource Delivery Librarian at the University of Texas at Arlington Libraries. He is responsible for Interlibrary Loans, Resource Delivery and Course Reserves. He holds a Master’s in Business and a Master’s in Library and Information Science. He has worked... Read More →
Director, Interlibrary Loan & Course Reserves, James Madison University
Mikki Butcher is the Director of Interlibrary Loan & Course Reserves at James Madison University. Before taking on her Director role in 2003, she worked in various areas within JMU’s four libraries, including serials, microforms, document delivery, purchase on demand, course reserves... Read More →
Interlibrary Loan and Fulfillment Associate, Butler University
Sarah Damery is the Interlibrary Loan and Fulfillment Associate for Butler University Libraries. Working in the Collections & Digital Services department, she manages interlibrary loan and document delivery activities. Sarah received her MLIS from Indiana University-Indianapolis Fall... Read More →
Head of Customer Services, Florida Gulf Coast University
Manage, develop, and evaluate the library’s Customer Service Department, which includes Circulation, Interlibrary Loan, and Course Reserves. Master of Science, Library and Information Science, University of Illinois at Urbana-Champaign
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Tipasa Phase 3 libraries are generally large academic and ARL libraries with high ILL borrowing and lending volume and many integrations with outside systems. These libraries also use DOCLINE. If this sounds like your library and you are interested in learning more about Tipasa from the OCLC product team, join us for an hour-long session where we will provide targeted information for your library type and get feedback about workflows important to your library's ILL processes. Sign up soon as space is limited.
Senior Library Specialist, University of Houston Libraries
Margaret Dunn is a Senior Library Specialist in the Interlibrary Loan unit at the University of Houston Libraries in Houston, Texas. She processes requests for borrowing, lending and document delivery in the unit using ILLiad. She manages the finances for the unit which includes purchasing... Read More →
Document Delivery Services Librarian, University of Chicago
Mike is the Document Delivery Services Librarian at University of Chicago, where they work with consortial resource sharing and interlibrary loan, reserves, and Scan & Deliver. Before coming to Chicago in 2017, they held positions at SUNY Oswego, University of Washington, and Indiana... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
The College of New Jersey (TCNJ) is committed to continuously improving services and recently implemented the ILLiad request management system, joined RapidILL and RapidR, and reviewed and revised workflows. The Humanities Librarian ramped up instruction efforts to further drive ILL use. Patrons responded by increasing their ILL requests, particularly for non-returnables. Despite vastly improved ILL turnaround times and instructional efforts, some patrons, especially in the History Department, remain reluctant to make ILL requests of returnables. To find out why, TCNJ Library’s Humanities and Access Services Librarians undertook a study of history faculty and their capstone students’ use of ILL for returnables. This presentation describes the results of the survey and a plan for instruction and outreach. Survey results are cross-referenced with actual ILL use statistics with an aim to aggregate reality vs. perception in the use of ILL services among local historians and their students.
David Murray is the Humanities Librarian at The College of New Jersey. His nearly thirty years of experience in both academic and public libraries includes a 12-year stint as History and Spanish Librarian at Temple University. David holds a second interdisciplinary masters degree... Read More →
Access Services and Reference Librarian, The College of New Jersey
Bethany Sewell is the Access Services and Reference Librarian at The College of New Jersey where she oversees the functions of Circulation, Reserves, and Interlibrary Loan. Prior to coming to The College of New Jersey, Bethany was the Access Services Librarian at the University of... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Bradley University is a medium sized university, and to meet the research needs of its patrons the library uses three types of document delivery services: ILLiad, Get It Now and purchasing directly from the publishers. Get It Now was implemented in 2012 to supplement the collection because of large serials cancellations. During this time period, the university established several new graduate programs, and the library has become dependent upon document delivery services in particular for fields that were not traditionally covered by the library’s collections to meet the needs of these students. Previous studies at Bradley University have shown that the graduate students request the most articles per capita, and the rise in graduate student population has correlated with a rise in requests for articles through document delivery services. The question is, if this increase is happening at other universities the same size and student body type as Bradley University, and is the increase co
Access Services Librarian, Millersville University
Krista Higham is the Access Services Librarian at Millersville University Library collaborating with support staff in circulation, course reserves, stacks maintenance, interlibrary loan, and resource sharing. She is the copyright representative from Millersville to the University... Read More →
Interlibrary Loan (ILL) correlates closely with copyright. But only a few countries worldwide have got a copyright law and less of them including a special part for ILL. Germany is one of them, but this positive effect doesn’t make it easier for foreign libraries. Librarians and lawyers agree that the German copyright law is one of the most complicated laws. The new copyright (UrhWissG) in Germany will become operative in March 2018 and promise to be the right answer for the specification of modern digital work and study. But what will be the differences to the current copyright? What are the most important facts for ILL? How will you get the articles and books you need from German libraries? And why is everything so complicated? The workshop will start with a short introduction to the German copyright and our way of license fees. Afterwards, I would like to discuss various ways to improve ILL between foreign libraries to make it even faster, more digital and more service-orientated.
Head of User Services, ZBW Leibniz Information Centre
Nicole Clasen is Head of the Department User Services at the ZBW in Germany. The ZBW – Leibniz Information Centre for Economics is the world’s largest research infrastructure for economic literature. The department includes the reference services, lending, interlibrary loan, international... Read More →
For nearly 15 years, the Walter Schroeder Library and the Center for Biomolecular Modeling (CBM) at the Milwaukee School of Engineering (MSOE) have collaborated to maintain the MSOE Model Lending Library, a unique collection of physical models of proteins and molecular structures, created by the CBM using 3D Printing Technology. These models are available for short-term loans to educators nationwide for use in K-12 and college classrooms to help students understand complex science concepts. Learn how the Walter Schroeder Library leverages library practices and procedures to manage the collection and how this strategic partnership enables both departments the opportunity to contribute to MSOE's scientific and technical educational outreach efforts.
Librarian II and Archivist, Milwaukee School of Engineering
Denise Gergetz is a Librarian and Archivist at the Milwaukee School of Engineering (MSOE) in Wisconsin. When she started at MSOE in 2010 she managed Interlibrary Loan and the MSOE Model Lending Library, a unique collection of physical models of proteins and molecular structures loaned... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Tipasa Phase 3 libraries are generally large academic and ARL libraries with high ILL borrowing and lending volume and many integrations with outside systems. These libraries also use DOCLINE. If this sounds like your library and you are interested in learning more about Tipasa from the OCLC product team, join us for an hour-long session where we will provide targeted information for your library type and get feedback about workflows important to your library's ILL processes. Sign up soon as space is limited.
The Information Delivery Services (IDS) Project is a “mutually supportive resource-sharing cooperative" with a “strong sense of community” and “a unified collection perspective” that enables us “to continually implement and objectively evaluate innovative resource-sharing strategies, policies and procedures that will optimize mutual access to the information resources of all IDS Project libraries.” We are also eager to share with ILL specialists at other libraries - because the more we all share, in terms of knowledge and library resources, the more we can all do for each other and for our library users. Specifically, we will present activities that focus on "the people, not the platform." This includes our mentor and mentor training program, our Regional User Groups and our Online Learning Institute. Libraries are encouraged to consider working with us or with other libraries to implement similar programs locally.
Jennifer Acker has worked at Hudson Valley Community College for 21 years. All but a handful of those years have been in Interlibrary Loan. Jennifer is the Regional User Group Coordinator and a Mentor for the IDS Project.
Director of User Services and Resource Sharing, Claremont Colleges Library
Micquel Little is the Director of User Services and Resource Sharing at the Claremont Colleges Library in Southern California. After earning her BA and MLIS degrees from the University of Pittsburgh, Micquel became involved in resource sharing and the IDS Project in 2010. She also... Read More →
Head of Library Resource Sharing, The Graduate Center, CUNY
Beth Posner is the Head of Library Resource Sharing at The Graduate Center, CUNY. She writes and presents on a variety of issues regarding interlibrary loan services, as well as on the image of libraries and librarians in literature. She is the editor of a collection titled Library... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
When our library's golf cart started becoming less reliable and less available, the USF Tampa Library ILL department determined it was time for a change. Last year we proposed the purchase of a bicycle for library services. My presentation will discuss our Interlibrary Loans department, our Pronto Document Delivery program and our quest to make a change. I will touch upon the details of our Pronto service and how it was developed in and outside of ILLiad to directly deliver materials. I will also discuss the process of initiating this new phase of Pronto, including bicycle vs. golf cart, bicycle/tricycle research findings, pros and cons of each style of cycle, policy and liability issues, funding, results of preliminary use, and feedback. On an average day, our department processes hundreds of requests. Having fast, safe and reliable transportation is the key to our Pronto service’s success.
Catherine Negron received her MA in Library Science at the University of South Florida. She has worked in Special Collections as a practicum student and at Clearwater Public Library as a directory/call center Librarian. She currently works in Interlibrary Loans at the USF Tampa Library... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Is there an ILL question that has been driving you crazy or a configuration you just can't figure out? Sign up for a Genius Bar spot to cover the question one-on-one with an OCLC expert. If your question is more complicated, sign up for back-to-back 15 minute spots for 30 minutes of time. Closer to the conference, we will be in touch with a short survey asking you to provide more information about the question you'd like to ask so we can pair you with the right resource.
Simplifying resource delivery request options in library discovery platforms can be a challenging endeavor. Can we remove the jargon and just say what the ILL and document delivery services do? Can we focus on what is being delivered and the format options? Are our systems capable of presenting one button requesting with integrated “smart fulfillment” technologies that route requests to appropriate services behind-the-scenes? If we make these services more prominent and easy to use, how much will this increase the staffing and financial needs within the library? At the University of Minnesota Libraries, we’ve been exploring and investigating these questions of how to integrate document delivery into discovery alongside the existing delivery services. Using an iterative process with usability testing throughout, our aim is to make requesting resources seamless for the user, while also identifying and addressing the potential costs and associated risks.
Interim Director Of Content Acquisition & Delivery, University Of Minnesota
Melissa Eighmy Brown is the Interim Director of Content Acquisition & Delivery at the University of Minnesota Libraries - Twin Cities. Her work includes managing a student savings project in partnership with the University Bookstores in addition to providing leadership and vision... Read More →
Interim AUL for Collections and Content Strategy, University of Minnesota Libraries
Kate McCready is currently the Interim Associate University Librarian for Collections & Content Strategy. Kate is responsible for the goals and work of the C&CS service area and provides leadership in the development, discovery, and long term stewardship of the University of Minnesota... Read More →
Managing a busy interlibrary loan operation with limited staff resources requires taking advantage of as many opportunities for system unmediation as possible. IDS Project offers us these opportunities by allowing for efficiencies with copyright, renewals, and lending with our branch libraries. Facilitating copyright, the system does the work for us: it finds the least expensive cost, identifies the cost for us, and routes it into the appropriate queue; renewals are almost completely unmediated; and by using Z39.50, IDS does automated routing of requests to branch queues, cancelling requests for non-circulating locations and checked out items. This combination of IDS logic and ILLiad has created significant staff and cost savings. See what UConn has done to implement this workflow and what it's done for us.
Medical Sciences Library (MSL) at Texas A&M University offers ILL services to its affiliates free of charge. Like many other libraries, ILL staff first try to borrow from free libraries to keep the borrowing fees as low as possible. However, copyright fees are often higher than the charges of borrowing an article. To offset the copyright charges and maintain the free service, a new plan was devised by the librarian overseeing ILL. After consulting with the director, an acceptable range of copyright fees was chosen for each patron group (undergraduate, graduate, staff, faculty). This breakdown was forwarded to staff and they were asked to follow a series of steps when copyright needs to be paid for a request. This poster will explain the steps in detail and provide the outcome.
Derek is currently the Interim Director of Evans Subject Librarians at Texas A&M University Libraries. A majority of his eight years as a librarian were spent serving in the position of Onsite Services at the Texas A&M Medical Sciences Library which included responsibility for all... Read More →
UMB Health Sciences Library used to absorb copyright fees incurred by following the CONTU Rule of Five. Over the years the rising demand for current articles for interdisciplinary education and research, compounded with a flat budget for journal subscriptions, has increased copyright payments exponentially. Statistical analysis indicated future trends with the same trajectory. To sustain ILL service, the Library has implemented a charge-back model where schools pay for articles requiring copyright fees. In developing the model, numerous challenges were met and resolved. This poster will describe the development of the project and lessons learned.
Library Services Supervisor, University of Maryland, Baltimore
Vickie Campbell is a Resource Sharing Supervisor in Resource Sharing at University of Maryland, Baltimore. Her expertise includes ILL services and technologies. She currently serves on the ILL & Resource Sharing committee at University System of Maryland and Affiliated Institution... Read More →
Library Services Specialist, University of Maryland, HS/HSL
Lorrie Woods is a Library Services Specialist in Resource Sharing at University of Maryland, Baltimore. She provides ILL and documents delivery services. In addition to ILL she also works with the institutional repository, the UMB Digital Archive, including outreach and data curation... Read More →
The California State University (CSU) System recently migrated to a new, shared library services platform to support collaborative management and delivery of library resources. The Unified Library Management System (ULMS) connects all 23 libraries from each of the 23 campuses. This effort was led by the CSU Office of the Chancellor, in conjunction with key stakeholders throughout the system. This poster will focus on CSU+, the resource sharing service created to maximize access to resources from all 23 libraries. It will also focus on newly formed collaborations, building stronger working teams within the CSU; as well as, addressing some of the challenges -- including changes to workflow, getting the buy-in from all parties involved, exploring governance, system-wide training, a more transparent communication model and more. The poster will also cover the CSU ILL group, Interlibrary Services Partner Information Exchange (I-SPIE) and its overarching role on CSU+.
Gretchen Higginbottom is the Head of Interlibrary Loan at California State University, Fresno. She earned her MLIS at the University of Pittsburgh. Her earliest memories of libraries include the summer reading programs at Boston Public Library in her native hometown. Gretchen began... Read More →
Limited Capacityfull Adding this to your schedule will put you on the waitlist.
Network with other attendees at these dutch-style meals, where everyone pays their own way and can continue the conversations sparked during Tuesday's wide range of sessions.
If you are interested in participating in a dine around with your resource sharing colleagues, please RSVP by adding this event to your schedule.We will send an email to all folks registered here with restaurant options once we have gauged interest and made reservations. Sign up soon as spots filled quickly last year!
Katie Birch has spent much of her career in resource sharing. Between 2005 and 2008, Katie took a lead role in the development of the UnityUK service, a country-wide resource sharing service in the UK. She is currently the Executive Director - Resource Sharing at OCLC, and is based... Read More →
Library systems are complicated. User behavior is complex. Typically libraries frame policy conversations with assumptions or anecdotes memories of problematic transactions. Do policies achieve the desired outcome? Can we demonstrate these policies efficacy and, if not, how do we engaged in policy re-think based on different assumptions. Learn how three large academic libraries applied sets of data measuring clearly defined activity consistently collected over a long period of time to rethink and revise their policies. See how they improved the efficacy of their policies and reduce busywork for: consortial lending invoices, loan periods, blocks, and recalls as well as reducing the number of not picked up items by the customers.
Zack Lane is Head of Delivery Services at Columbia University Libraries. His 16 year career at Columbia has included positions in both Technical and Access Services. Zack has been involved with resource sharing for 5 years and recently won the 2019 Virginia Boucher OCLC Distinguished... Read More →
Kurt Munson is the Head, Access Services at Northwestern University Libraries in Evanston, Illinois. He is on the Project ReShare steering committee as well as co-chairing the product managment team for ReShare.He has worked in resource sharing for more than 20 years in academic... Read More →
Director of Document Delivery Services, Texas A&M University
Zheng Ye "Lan" Yang is a holder of John and Mary Wright Professorship and Director of Document Delivery Services at Texas A&M University Libraries. Ms. Yang has developed innovative and increasingly responsive services for faculty and students at Texas A&M University that have become... Read More →
Gather one last time with your colleagues to wrap up Resource Sharing Conference 2018. Collette Mak will lead everyone through this session to solidify learnings and takeaways from the conference and help attendees identify ways they can begin making change in their libraries as soon as they get home.
Katie Birch has spent much of her career in resource sharing. Between 2005 and 2008, Katie took a lead role in the development of the UnityUK service, a country-wide resource sharing service in the UK. She is currently the Executive Director - Resource Sharing at OCLC, and is based... Read More →
