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Kimberly Steiner

Messiah College
Interlibrary Loan Specialist
Mechanicsburg PA
Tuesday, March 13
 

1:00pm

Tipasa Tuesday: OCLC Product Update Grand Ballrooms 4 & 5Katie Birch • Jennifer Corsi • Timothy Jackson • Alena Miller • Shannon Pritting • Jenny Rosenfeld • Hank Sway • Alisa Whitt

6:30pm

Opening Reception Grand Ballrooms 4 & 5Scannx
 
Wednesday, March 14
 

7:30am

Breakfast Grand Ballrooms 4 & 5

8:45am

Conversations that Matter Grand Ballrooms 4 & 5Celeste Headlee

9:30am

Break: Group Photo & Networking Grand Ballroom Foyer

10:00am

Right Under Their Noses: Helping patrons identify the resources at their fingertips. Grand Ballroom 7Jessica Garner • Jessica Williams Maximum ILLiad Grand Ballroom 8Stephanie Spires

11:00am

Break: Beverages & Networking Grand Ballroom Foyer

11:30am

Tips & Tricks for Handling Difficult Requests Grand Ballroom 2Tina Baich • Lapis David Cohen • Melissa Jackson

12:30pm

Lunch provided by OCLC Grand Ballroom Foyer

1:30pm

Innovations in Patron Services Grand Ballroom 2Amber Cook • Margaret Dunn • Mike Paxton

2:30pm

Break: Beverages & Networking Grand Ballroom Foyer

3:05pm

Document Delivery on Wheels: the pedaling power of efficiency Grand Ballroom 2Catherine Negron

3:25pm

Document Delivery and Interlibrary Loan in Discovery: Making it Easier for Our Users Grand Ballroom 2Melissa Eighmy-Brown • Kate McCready

4:30pm

Wine & Cheese Social with Poster Sessions Grand Ballrooms 4 & 5Copyright Clearance Center
 
Thursday, March 15
 

7:30am

Breakfast Grand Ballrooms 4 & 5

8:30am

OCLC Update Grand Ballrooms 4 & 5Katie Birch

9:30am

Break: Networking Grand Ballrooms 4 & 5

9:45am

Stop Chasing Chickens and Let the Fences Do the Work: Data Supported Service Policies in Action Grand Ballrooms 4 & 5Zack Lane • Kurt Munson • Zheng Ye (Lan) Yang

10:45am

Break: Beverages & Networking Grand Ballrooms 4 & 5

11:00am

Objects in the Rear-View Mirror: Bridges We Built, Bridges We're Building Grand Ballrooms 4 & 5Collette Mak

12:00pm

Lunch provided by OCLC River Terrace, Deck 1