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avatar for Kim Hocking

Kim Hocking

Campbell Law School Library
Head of Public Services
Tuesday, March 13
 

6:30pm EDT

Opening Reception Grand Ballrooms 4 & 5Scannx
 
Wednesday, March 14
 

7:30am EDT

Breakfast Grand Ballrooms 4 & 5

8:45am EDT

Conversations that Matter Grand Ballrooms 4 & 5Celeste Headlee

9:30am EDT

Break: Group Photo & Networking Grand Ballroom Foyer

10:00am EDT

Tipasa Phase 1FULL Grand Ballroom 3

11:00am EDT

Break: Beverages & Networking Grand Ballroom Foyer

11:30am EDT

Tips & Tricks for Handling Difficult Requests Grand Ballroom 2Tina Baich • Lapis David Cohen • Melissa Jackson

12:30pm EDT

Lunch provided by OCLC Grand Ballroom Foyer

1:30pm EDT

Innovations in Patron Services Grand Ballroom 2Amber Cook • Margaret Dunn • Mike Paxton

2:30pm EDT

Break: Beverages & Networking Grand Ballroom Foyer

2:45pm EDT

The IDS Project: It's the People, Not the Platform Grand Ballroom 8Jennifer Acker • Micquel Little • Beth Posner

7:00pm EDT

Dine AroundsFULL Meet in Hotel Lobby
 
Thursday, March 15
 

7:30am EDT

Breakfast Grand Ballrooms 4 & 5

8:30am EDT

OCLC Update Grand Ballrooms 4 & 5Katie Birch

9:45am EDT

Stop Chasing Chickens and Let the Fences Do the Work: Data Supported Service Policies in Action Grand Ballrooms 4 & 5Zack Lane • Kurt Munson • Zheng Ye (Lan) Yang