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Stop Chasing Chickens and Let the Fences Do the Work: Data Supported Service Policies in Action
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Speakers
Head of Delivery Services, Columbia University
Zack Lane is Head of Delivery Services at Columbia University Libraries. His 16 year career at Columbia has included positions in both Technical and Access Services. Zack has been involved with resource sharing for 5 years and recently won the 2019 Virginia Boucher OCLC Distinguished...
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Head, Access Services, Northwestern University
Kurt Munson is the Head, Access Services at Northwestern University Libraries in Evanston, Illinois. He is on the Project ReShare steering committee as well as co-chairing the product managment team for ReShare.He has worked in resource sharing for more than 20 years in academic...
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Director of Document Delivery Services, Texas A&M University
Zheng Ye "Lan" Yang is a holder of John and Mary Wright Professorship and Director of Document Delivery Services at Texas A&M University Libraries. Ms. Yang has developed innovative and increasingly responsive services for faculty and students at Texas A&M University that have become...
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