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Wednesday, March 14 • 1:30pm - 2:30pm
Innovations in Patron Services

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Join this panel of librarians to find out more about how their libraries are innovating patron services.

avatar for Amber Cook

Amber Cook

Head of Interlibrary Loan, University of South Carolina
avatar for Margaret Dunn

Margaret Dunn

Senior Library Specialist, University of Houston Libraries
Margaret Dunn is a Senior Library Specialist in the Interlibrary Loan unit at the University of Houston Libraries in Houston, Texas. She processes requests for borrowing, lending and document delivery in the unit using ILLiad. She manages the finances for the unit which includes purchasing... Read More →
avatar for Mike Paxton

Mike Paxton

Document Delivery Services Librarian, University of Chicago
Mike is the Document Delivery Services Librarian at University of Chicago, where they work with consortial resource sharing and interlibrary loan, reserves, and Scan & Deliver. Before coming to Chicago in 2017, they held positions at SUNY Oswego, University of Washington, and Indiana... Read More →

Wednesday March 14, 2018 1:30pm - 2:30pm EDT
Grand Ballroom 2