Managing Copyright in an ILL Setting
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Speakers 
Resource Delivery Librarian, University of Texas at Arlington
Troy is currently the Resource Delivery Librarian at the University of Texas at Arlington Libraries. He is responsible for Interlibrary Loans, Resource Delivery and Course Reserves. He holds a Master’s in Business and a Master’s in Library and Information Science. He has worked...
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Head of User Services, ZBW Leibniz Information Centre
Nicole Clasen is Head of the Department User Services at the ZBW in Germany. The ZBW – Leibniz Information Centre for Economics is the world’s largest research infrastructure for economic literature. The department includes the reference services, lending, interlibrary loan, international...
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Head, Collections, Acquisitions, and Resource Sharing, University of Delaware Library
Interlibrary Library Loan Librarian, University of North Texas
Pamela Johnston is the Interlibrary Loan Librarian at the University of North Texas. She has worked in various aspects of access services at the UNT Libraries for over 25 years. She has presented on management and process improvement and her work has appeared in the Journal of Access...
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