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DM

Donald Matthews

Morgan State University
Library Technician- ILL
Baltimore, MD
I'd been a Library Technician-ILL since 1995
Tuesday, March 13
 

8:00am EDT

ILL 101 with RUSA STARSFILLING Grand Ballrooms 1 & 2Tina Baich • Megan Gaffney • Cindy Kristof • Micquel Little

1:00pm EDT

Tipasa Tuesday: OCLC Product Update Grand Ballrooms 4 & 5Katie Birch • Jennifer Corsi • Timothy Jackson • Alena Miller • Shannon Pritting • Jenny Rosenfeld • Hank Sway • Alisa Whitt
 
Wednesday, March 14
 

7:30am EDT

Breakfast Grand Ballrooms 4 & 5

8:30am EDT

Welcome Grand Ballrooms 4 & 5Mary Sauer-Games

10:00am EDT

Maximum ILLiad Grand Ballroom 8Stephanie Spires

11:30am EDT

Tips & Tricks for Handling Difficult Requests Grand Ballroom 2Tina Baich • Lapis David Cohen • Melissa Jackson

12:30pm EDT

Lunch provided by OCLC Grand Ballroom Foyer

2:00pm EDT

Historian's use of ILL for returnables: reality vs. perception of turn-around time Grand Ballroom 8David Murray • Bethany Sewell

2:45pm EDT

Consortial Borrowing: An OCLC Update Grand Ballroom 7Clare MacKeigan
 
Thursday, March 15
 

7:30am EDT

Breakfast Grand Ballrooms 4 & 5

8:30am EDT

OCLC Update Grand Ballrooms 4 & 5Katie Birch

9:30am EDT

Break: Networking Grand Ballrooms 4 & 5

9:45am EDT

Stop Chasing Chickens and Let the Fences Do the Work: Data Supported Service Policies in Action Grand Ballrooms 4 & 5Zack Lane • Kurt Munson • Zheng Ye (Lan) Yang

10:45am EDT

Break: Beverages & Networking Grand Ballrooms 4 & 5

11:00am EDT

Objects in the Rear-View Mirror: Bridges We Built, Bridges We're Building Grand Ballrooms 4 & 5Collette Mak

11:45am EDT

Wrap Up & Prizes Grand Ballrooms 4 & 5Katie Birch

12:00pm EDT

Lunch provided by OCLC River Terrace, Deck 1